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Troubleshoot MT4/MT5 freezing issues

MetaTrader basics (PC)

MetaTrader 4 (MT4) / MetaTrader 5 (MT5) may freeze or become unresponsive for various reasons. Below are some potential causes and suggested solutions.

Created : 2025.10.03

Last updated : 2025.10.07
Display countdown to next bar

Charts (Mobile & tablet)

Here we'll look over the steps on how to display the countdown to the next bar in MetaTrader4 (MT4) / MetaTrader5 (MT5) app for Android and iOS devices. By tracking the time until the next bar, you'll know when the current one ends, helping you decide the best times to enter or exit trades.

Created : 2025.10.03

Last updated : 2025.10.07
Lock or hide objects

EA, indicators & objects (Mobile & tablet)

Here we'll look over the steps on how to lock or hide objects in MetaTrader4 (MT4) / MetaTrader5 (MT5) app for Android and iOS devices. Locking an object prevents it from being accidentally moved or deleted. You can also hide objects to improve chart visibility.

Created : 2025.09.12

Last updated : 2025.10.14
Add space on the right side of chart

Charts (Mobile & tablet)

Here we'll look over the steps on how to add a space on the right side of the chart in MetaTrader4 (MT4) / MetaTrader5 (MT5) app for Android and iOS devices. Extra chart space makes bars and indicators easier to see.

Created : 2025.09.03

Last updated : 2025.10.04
Resize the sub-window

Windows (Mobile & tablet)

Here we'll look over the steps on how to change the size of sub-windows in MetaTrader4 (MT4) / MetaTrader5 (MT5) app for Android and iOS devices. Adjusting sub-window sizes helps improve indicator visibility and achieve a more balanced chart layout.

Created : 2025.08.20

Last updated : 2025.09.22
Create a trading report

Accounts (Mobile & tablet)

Here we'll look over the steps on how to create a trading report in MetaTrader4 (MT4) / MetaTrader5 (MT5) app for iOS devices. You can review your past trading performance for any period by generating trading reports.

Created : 2025.08.19

Last updated : 2025.09.21
Download and install MT4/MT5 (macOS)

Install & login (PC)

You can easily download/install MT4/MT5 for macOS on your computer in 1~2 minutes. Once MT4/MT5 has been installed, it'll boot up automatically and you'll be ready to go.

Created : 2024.06.11

Last updated : 2025.06.19
Open demo account on MT4/MT5

MetaTrader basics (PC)

Here we will look at how to open a demo account on MT4/MT5. On MT4/MT5, you can open a demo account if allowed by your broker. Not many brokers are allowing this.

Created : 2023.03.21

Last updated : 2025.06.19
Install custom indicator

EA, indicators & objects (PC)

On MT4/MT5, you can install indicators of your choice aside from the pre-installed technical indicators. The indicators installed by users are called custom indicators.

Created : 2023.03.17

Last updated : 2025.06.19
Connect your MQL5 account

Others (PC)

Here we will look at how to connect your MQL5 account on MT4/MT5. By connecting your MQL5 community account on MT4/MT5, you can use indicators and automated trading systems that you get on the MQL5 community and other features.

Created : 2023.03.01

Last updated : 2025.06.19
Open Task Manager

Others (PC)

Here we will look at how to open the Task Manager on MT5. You can access the Task Manager to check how much of your PC's resources is being used. If MT5's performance is slowing down, use it to find out the cause.

Created : 2023.02.24

Last updated : 2025.06.19
Enable two-factor authentication

Others (PC)

Here we will look at how to set up two-factor authentication on MT5. To enable it, you need to have an authenticator app installed on your phone beforehand. Two-factor authentication is not available on MT4.

Created : 2023.02.24

Last updated : 2025.06.19
Set the slippage tolerance

Orders (PC)

On MT4/MT5, you can prevent an order from being executed if the slippage from the rate at which the order is placed exceeds the specified amount. Here we will look at how to set the slippage tolerance on MT4/MT5.

Created : 2023.02.09

Last updated : 2025.03.28
Set T/P and S/L values on the chart

Orders（Mobile & tablet）

When using iOS mobile devices, you can set take-profit (T/P) and stop-loss (S/L) values on the chart. You can also change a take-profit (T/P) or a stop-loss (S/L) value on the chart even if you've already set them when placing the order.

Created : 2022.11.29

Last updated : 2025.07.09
Display tick volumes on chart

Charts (Mobile & tablet)

Here we'll look over the steps on how to display tick volumes on the chart in MetaTrader5 (MT5) app for Android and iOS mobile devices. Tick volumes displayed in MT5 come from the forex broker. The volume displays the total trade volume.

Created : 2022.11.17

Last updated : 2024.05.13
Open Depth of Market

Orders（Mobile & tablet）

Here we'll look over the steps on how to open the Depth of Market on MetaTrader5 (MT5) app for Android and iOS mobile devices. In the Depth of Market, you can check the depth of market data to see the amount of buy and sell orders by price, which helps you to grasp the market liquidity.

Created : 2022.11.17

Last updated : 2025.07.25
Change T/P and S/L values on the chart

Orders（Mobile & tablet）

When using iOS mobile devices, you can change take-profit (T/P) and stop-loss (S/L) values on the chart. You can also add a take-profit (T/P) or a stop-loss (S/L) value on the chart even after you've placed a new order.

Created : 2022.11.17

Last updated : 2025.07.09
Place limit/stop order on the Depth of Market

Orders（Mobile & tablet）

Here we'll look over the steps on how to place a limit/stop order in the Depth of Market window on MetaTrader5 (MT5) app for Android and iOS mobile devices. In the Depth of Market, you can check the depth of market data when placing your orders. Please note that if you wish to place an order from the Depth of Market, you must have one-click order enabled.

Created : 2022.11.11

Last updated : 2025.07.25
Close positions at market price on the Depth of Market

Orders（Mobile & tablet）

Here we'll look over the steps on how to close a position at market price in the Depth of Market window on MetaTrader5 (MT5) app for Android and iOS mobile devices. In the Depth of Market, you can check the depth of market data when placing your orders. Please note that if you wish to place an order from the Depth of Market window, you must have one-click order enabled.

Created : 2022.11.11

Last updated : 2024.04.15
Open positions at market price on the Depth of Market

Orders（Mobile & tablet）

Here we'll look over the steps on how to open a position at market price in the Depth of Market window on MetaTrader5 (MT5) app for Android and iOS mobile devices. In the Depth of Market, you can check the depth of market data when placing your orders. Please note that if you wish to place an order from the Depth of Market window, you must have one-click order enabled.

Created : 2022.11.11

Last updated : 2025.07.24

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Search results | MetaTrader4/5 user guide

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