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Myforex accepts questions and opinions from customers by email 24 hours a day, 365 days a year. If you have any questions or request information, please feel free to contact our support desk.


Contact information for users

Inquiries via email

【Open】24 hours a day, available at any time

We accept inquiries in English and Japanese. For inquiries and questions, please feel free to contact the customer support desk.

  1. We try to reply within 24 hours, but in the event that there are many inquiries or if there is an unexpected situation in the market, the replies may be delayed.
  2. Exchange market holidays are closed days. We will reply after the next business day.
  3. If you do not receive a reply within a few days, please send it again.
Inquiry form

Inquiries via support chat

Coming soon

Contact information for brokers

Partner inquiry desk (English / Japanese)

【Reception Hours】24 hours a day, 7 days a week
【Response Hours】Weekdays 24 hours / Saturdays and Sundays 16: 00-24: 00 (GMT + 09: 00)

For inquiries regarding broker partnerships, information provision, and listings, please contact the partner inquiry desk.

Inquiries about news and press releases

Public relations inquiry desk (English / Japanese)

【Reception Hours】24 hours a day, 7 days a week
【Response Hours】Mon 07: 00-Sat 07: 00 (GMT + 09: 00)

For inquiries regarding news and press releases, please contact the public relations inquiry desk.

Inquiries about job opportunities

Hiring desk (English / Japanese)

【Reception Hours】24 hours a day, 7 days a week
【Response Hours】Mon 07: 00-Sat 07: 00 (GMT + 09: 00)

For inquiries about job opportunities in content writing or editing, please contact the hiring desk.


Disclaimer:arw

All information and content provided on this website is provided for informational purposes only and is not intended to solicit any investment. Although all efforts are made in order to ensure that the information is correct, no guarantee is provided for the accuracy of any content on this website. Any decision made shall be the responsibility of the investor and Myforex does not take any responsibility whatsoever regarding the use of any information provided herein.

The copyright in our content belongs to us.

We welcome your use of our content within appropriate limits, including use through our sharing features, sharing on social media, and quotation. However, please refrain from unauthorized reuse, including but not limited to commercial use, reproduction with modification of content, or reproduction on websites that compete with us. We may take necessary measures, including but not limited to deletion of the relevant content, if we consider that the content has been used in an inappropriate or unauthorized manner.

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