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Contact us

Myforex accepts questions and opinions from customers by email and support chat 24 hours a day, 365 days a year. If you have any questions or request information, please feel free to contact our support desk.


Contact information for users

Inquiries via email

【Reception hours】24 hours a day, 7 days a week
【Response hours】Weekdays 24 hours / Saturdays and Sundays 16: 00-24: 00 (GMT + 09: 00)

We accept inquiries in English and Japanese. For inquiries and questions, please feel free to contact the customer support desk.

  1. We try to reply within 24 hours, but in the event that there are many inquiries or if there is an unexpected situation in the market, the replies may be delayed.
  2. Exchange market holidays are closed days. We will reply after the next business day.
  3. If you do not receive a reply within a few days, please send it again.
Inquiry form

Inquiries via support chat

【Response hours】Mon 07: 00-Sat 07:00 (GMT + 09: 00)

We accept inquiries in English and Japanese. Use support chat to get answers to your questions in real time.

  1. Outside the response hours, we only accept inquiries using the chat form.
  2. During busy times, it may take some time to respond.

Coming soon

Contact information for brokers

Partner inquiry desk (English / Japanese)

【Reception Hours】24 hours a day, 7 days a week
【Response Hours】Weekdays 24 hours / Saturdays and Sundays 16: 00-24: 00 (GMT + 09: 00)

For inquiries regarding broker partnerships, information provision, and listings, please contact the partner inquiry desk.

partner@myforex.com

Inquiries about news and press releases

Public relations inquiry desk (English / Japanese)

【Reception Hours】24 hours a day, 7 days a week
【Response Hours】Mon 07: 00-Sat 07: 00 (GMT + 09: 00)

For inquiries regarding news and press releases, please contact the public relations inquiry desk.

marketing@myforex.com

Disclaimer:arw

All information and content provided on this website is provided for informational purposes only and is not intended to solicit any investment. Although all efforts are made in order to ensure that the information is correct, no guarantee is provided for the accuracy of any content on this website. Any decision made shall be the responsibility of the investor and Myforex does not take any responsibility whatsoever regarding the use of any information provided herein.

The content provided on this website belongs to Myforex and, where stated, the relevant licensors. All rights are reserved by Myforex and the relevant licensors, and no content of this website, whether in full or in part, shall be copied or displayed elsewhere without the explicit written permission of the relevant copyright holder. If you wish to use any part of the content provided on this website, please ensure that you contact Myforex.

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