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If you can't see chart

If MetaTrader5 (MT5) fails to acquire the price information, you'll only see the symbol name and the timeframe. This may also occur when you're not properly logged in, your internet connection is unstable, or when you switch accounts and MT5 cannot find the symbol you specified. Here we'll take a look at a possible fix when your chart does not show up.

Step 1

Drag the symbol from the Market Watch to the chart only showing the symbol name and the timeframe.

Waiting for update Waiting for update

Step 2

The chart will be updated to display the selected symbol properly.

Chart of the selected symbol Chart of the selected symbol

Date

Created

 : 2022.08.02

Update

Last updated

 : 2022.08.03

Writer

Takayoshi Nakamaru

Manual production consultant, MBA

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Takayoshi Nakamaru

Nakamaru is a manual production consultant at FINTECS, a company that specializes in creating manuals for their clients.
With a wide range of experience from fintech to entertainment, he presents what user-friendly manuals should be like.
He works with numerous large corporations as an external manual production project manager.

【Business information】
http://www.fintecs.co.jp/profile/

Supervisor

Akira Takagi

Systems engineer, MetaTrader administrator

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Akira Takagi

After graduating from Computer Science at the Uninove, Brazil, in 2014, he has worked on various systems development projects.
He participated as a developer in the launch of forex services in 2019. Since then, he has also been involved in the development of MetaTrader plugins and APIs. He is certified by MetaQuotes as a MetaTrader5 Administrator and active in consulting and advisory as well.

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