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MT4/MT5: Check messages from broker

On MetaTrader4 (MT4) / MetaTrader5 (MT5), you can check the messages from brokers and MetaQuotes. Please note that messages will not be displayed if your broker is not sending emails, or if the message from MetaQuotes is not enabled.

Here we will look at how to check messages on MT4/MT5.

Switch between MT4/MT5 tabs to check the steps for each.

mt4
mt5

Step 1

Tap the "Mailbox" tab in the Terminal.

Mailbox tab Mailbox tab

Step 2

Double-click the message you want to read.

View a message View a message

Or, right-click the message and select "View" from the context menu.

View a message 2 View a message 2

Step 3

The message will be shown.

The message will be shown The message will be shown

Step 1

Tap the "Mailbox" tab in the Toolbox.

Tap the Mailbox tab in the Toolbox Tap the Mailbox tab in the Toolbox

Step 2

Double-click the message you want to read.

Double-click the message you want to read Double-click the message you want to read

Or, right-click the message and select "View" from the context menu.

Right-click and select View from the context menu Right-click and select View from the context menu

Step 3

The message will be shown.

The message will be shown The message will be shown

Date

Created

 : 2022.09.21

Update

Last updated

 : 2026.03.18

Takayoshi Nakamaru

Manual production consultant, MBA

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Takayoshi Nakamaru

Nakamaru is a manual production consultant at FINTECS, a company that specializes in creating manuals for their clients.
With a wide range of experience from fintech to entertainment, he presents what user-friendly manuals should be like.
He works with numerous large corporations as an external manual production project manager.

【Business information】
http://www.fintecs.co.jp/profile/

Supervisor

Akira Takagi

Systems engineer, MetaTrader administrator

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Akira Takagi

After graduating from Computer Science at the Uninove, Brazil, in 2014, he has worked on various systems development projects.
He participated as a developer in the launch of forex services in 2019. Since then, he has also been involved in the development of MetaTrader plugins and APIs. He is certified by MetaQuotes as a MetaTrader5 Administrator and active in consulting and advisory as well.

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