Zoomex

Operating Company

Company name:

Undisclosed

Head office address:

Undisclosed

Financial supervisor:

None

Founded:

2021

Capital:

Undisclosed

Customer Service

Website language:

[Asia] Japanese, Traditional Chinese, Vietnamese

[Europe and America] English, German, Russian, Spanish

Trading platform:

Original tool

English support:

Email, Support Chat

Business hours:

[Email support] 365 days 24 hours

[Chat support] 365days 9:00 am - 2:00 am (Japan time)

Email address:

[email protected]

Phone number:

None

Trading Rules

Roll over:

4:00 pm, 0:00 am, 8:00 am (UTC)(*1)

Margin call:

None

Loss cut:

If the available margin falls below the maintenance margin(*2)

Matched order:

Permitted(*3)

EA restrictions:

Not Permitted

Request for additional margin:

None(*4)

Funds management:

Managed in a segregated bank account

Bankruptcy compensation:

Full deposit compensation is not guaranteed

(*1)The timing for paying or receiving the funding fee, which is a cost to anchor the market price to the spot price.

(*2)The amount of maintenance margin is not fixed and typically equals to 0.5% of the value of the position held. When a liquidation occurs, the amount of maintenance margin will be added to the Insurance Fund.

(*3)Only available under Hedge Mode. Not permitted under One-Way Mode.

(*4)Losses will be covered by the Insurance Fund or the Auto-Deleverage system.

Conditions for Each Account Type

Trading platform:

Original tool

Brokerage model:

P2P trading

Spread method:

Variable spreads

Trading account currency:

USDT(*1)(*2)

Maximum leverage:

1:150 etc.(*1)

Initial minimum deposit:

Varies by product and deposit mothod

Lot size:

1 unit

Minimum order size:

Varies by product

Maximum order size:

Varies by product

Maximum open orders:

Varies by product(*3)

Instruments（symbols）:

[CFD/Cryptocurrencies]: approximately 230(*3)

Available trading hours:

(365 days) 24 hours

Transaction fees:

[Taker] 0.06% [Maker] 0.02%(*4)

Account maintenance fee:

None

Holding multiple accounts:

Permitted(*5)

(*1)For USDT Perpetual Contract.

(*2)For inverse contracts, deposit either BTC, ETH, XRP or EOS as margin.

(*3)Risk Limit sets the maximum position value that can be held for each crypto. There is also the open interest limit, which means, you can only hold a certain percentage (usually 10% for BTCUSDT) of the open positions on the entire platform.

(*4)For general users.

(*5)Holding multiple accounts is only permitted for the purpose of carrying out a trading strategy. Holding multiple accounts to earn bonuses is a violation.